Do you want more customers?

RCAT brings travel training expertise to your business in communication, technology, leadership, and organization and more.

We can help you attain your profitability goals with dozens of exciting courses. Our place or yours – your choice.

Did you know?

* 78% of satisfied travel clientele return to your agency without price shopping the competition
* The unhappy travel client will tell 7 people about their negative travel experiences, always blaming the travel agent
* California cities Rank No. 4 of the top 15 areas in the United States that are the most popular travel destinations
* Los Angeles Ranks No. 3 in the top U.S. hotel markets and No. 2 in airport car rentals.

Travel and tourism is one of the largest industries in California. Tourism is a huge, growing market with annual revenue of more than $ 23 billion dollars.

• Customer Service
• Attitude In The Workplace
• Communication
• Decision Making & Problem Solving
• Team Building
• Stress Management
• Time Management
• Ethics & Values
• Conflict Resolution
• Managing Organizational Change

With so many options available to your clients, including hundreds of online mega-sites, your business must stand out from others in order to win and retain a profitable client base.

Your employees, travel professionals and hospitality experts, are what will make your business grow. It’s undeniably a customer service-oriented industry where competition depends on a well-trained staff.

Let us train your world for as little as $100 per employee. We will bring the training to you or bring your staff to our regional training center.